- Tiedup Custom Team.

Depending on if sampling is required and design complexity, delivery is available anywhere from 7-15 business days using our Express Delivery option.

What are the standard minimum order quantities?

Minimum order quantities vary by product – please refer to each individual products page or contact us for further information.

Do you have set up charges?

In most cases our setup charge is incorporated into the pricing of our products. Note, most products include one sample and additional samples are available at extra cost.

Is a set-up charge required for a repeat order?

In most cases, no, you will not be charged a setup charge for an exact repeat order.

Can I get a sample of the product?

In most cases, we try to sample products before bulk manufacturing, unless time constraints do not permit. Please contact one of our team to discuss express delivery options.

What artwork formats do you accept?

For most products we will need vector art to avoid art preparation charges; we prefer an .eps file. For most full-color imprints, we will need hi-resolution artwork at 600 dpi or higher. However, in either case, we can work with whatever electronic format you provide. If your artwork requires cleanup or additional preparation, our design team can assist with a full graphic design service if required.